The full potential of employees to contribute to the success of organisations still remains largely untapped. Studies from around the globe inform that, on average, only about 30% of employees are effectively engaged. In fact, according to Gallup’s 2013 State of the Global Workplace report, on 13% of employees are engaged! If this is true of your organisation, think of how that untapped potential could benefit. It is said that one difference between your organisation and your competitor, is the discretionary effort that your employees volunteer.
Gallup’s summary of global engagement
Gallup’s research reveals that teams that are highly engaged are highly productive, generate greater profitability and higher customer ratings, have less absenteeism and fewer safety incidents.
The Gallup report outlines the engagement challenge for New Zealand.
For a small country competing in the global economy, New Zealand’s current levels of employee engagement pose a barrier to global competitiveness and economic success. Gallup’s 2011-2012 data indicate that less than a quarter
of New Zealanders who work for an employer (23%) are engaged at work, while 62% are “not engaged,” meaning they head to work each day uninspired and lacking motivation, and will likely do just enough to fulfill their job requirements. And 15% are “actively disengaged” — they are not only unhappy at work, but likely to act out that unhappiness. Actively disengaged workers account for more quality defects and safety incidents, and have higher absenteeism and lower retention rates, than other employees; they are estimated to cost the New Zealand economy NZ$7.5 billion annually, based on the New Zealand Bureau of Statistics’ average New Zealand wage figure.
We have a simple research tool to help you understand how your employees feel about their workplace. Based on your results we provide recommendations from good practice globally that align with opportunities for improvement.
Improving employee engagement offers cost-effective productivity improvements. Contact us if you want more information.